FAQ
How does Esme work?
Browse nearby gear, request the dates you need, coordinate pickup with the owner, and return the gear after your trip.
Is my gear safe?
Esme is being designed around verified users, documented handoffs, secure payments, and community reviews.
How do payments work?
Payments will be processed securely through Stripe. Owners receive payouts after rentals are confirmed.
What if something gets damaged?
The pilot will include a documented handoff flow and a dispute process for damage, missing gear, or late returns.
Who can use Esme?
The first pilot is for people in the Greater Seattle area who want to borrow or lend outdoor gear locally.
When is Esme launching?
Esme is preparing for a Greater Seattle pilot launch this summer. Join the early access list to hear first.